Marketing engine? What? Why? A marketing engine or ‘model’ or ‘system’ is the proven way to profitably market your brand / business. It’s a hugely valuable asset that pays dividends in the short, medium and long term. ‘Proven’ means that it delivers. This means that time, money and expertise have been leveraged to try different […]
Continue ReadingCrafting your brand and enhancing its proposition – where to begin? Being the best solution for specific customers or audiences is a great place to start. But who? And how? Here’s a proven process… Step 1. Identify the most valuable customers for your brand The most valuable customers should not be considered as one group […]
Continue Reading“I don’t know the key to success, BUT, the key to failure is trying to make everyone laugh” – Bill Cosby, Comedian One of the most important secrets to creating sustainable, profitable growth for your brand and business is to focus your resources on delighting the groups of customers who are the most valuable to […]
Continue ReadingIt’s widely known that the most efficient and effective way to profitably grow any business is to focus resources on delighting the most valuable groups of customers. If your brand/business is successful in achieving this, it is likely to be growing 2.5x faster than the competitors who are not so successful at delighting these people. […]
Continue Reading“In preparing for battle I’ve always found that plans are useless, but planning is essential.” (Dwight Eisenhower) I’ve been involved in preparing many different types of business strategy over the last 20 years. When I step back and consider what has produced the most successful outcomes, these tips capture what I’ve found to be most […]
Continue ReadingIf defining successful strategy isn’t challenging enough for most businesses, then implementing the strategy and staying true to it – being ‘on-strategy’ – is another challenge in itself. I’ve been involved in defining and implementing many different types of strategy over the last 20 years. Here are some solid success tips informed by my experience: […]
Continue ReadingIn a commercial context, brands are all about connecting customers to businesses. Your logo and its ability to send out the right signals about your brand and what it represents is an all-important connecting tool in your business armoury. But it’s not the only tool. To make that logo as powerful as possible and to […]
Continue ReadingGiven the choice of ‘pushing on an open door’ or ‘pushing water up hill’, what would you choose? I imagine that most of you will go for the open door, especially if the outcome is likely to be better. Defining a strategy to create +10% growth can often feel like pushing water up hill. But […]
Continue ReadingDo you ever wonder just how motivated and engaged your employees are? When people are clear about their role and how their contribution makes a difference to the success of the business, they tend to feel committed to progress within your business and empowered to perform. But what about the people who aren’t fully engaged […]
Continue ReadingMany of the small to medium-sized business owners I meet refer to frustration when talking about their experiences of marketing – frustration that their marketing activities aren’t making more of a significant contribution to growing their business. It’s a common problem and one that tends to occur because there hasn’t been enough preparation, or guesswork […]
Continue ReadingThink about what defines a fan and you’ll probably immediately think about enthusiastic, passionate followers of sport, music, celebrities. But it’s a term that is increasingly becoming associated with brands. Brand fans are the customers/clients who have been surprised or delighted by what a business has done for them, to the extent that they will […]
Continue ReadingA valuable lesson for any business Sarah Warby – Board Marketing Director at Sainsbury’s – is on a mission to ‘stop making shopping hard work’. Examples of this new focus are becoming evident – simplifying pricing and promotions and making the website easier to navigate for a better online shopping experience, are just a couple. […]
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